You've got questions? We can help!
Your problems solved
If you've got something to say, we want to hear it.
Are you looking for help with roulette rules? Is a free slot not loading properly? Maybe a partner site isn't meeting your needs, or maybe you've had a big win and you want to shout about it? Whatever the reason, get in touch and tell us about it.
Some of the most common message types we get are listed below, but if there's something else you need to speak to us about, please let us know.
❓ - General help
If you are looking for more information, or to give feedback and comment about something you've seen on our site, get in touch.
🎰 - Reporting issues with a casino
Having problems with a particular partner we've reviewed, or found a casino you think is a bit suspicious? We'll look into your concerns and do everything we can to help resolve the issue.
🥼 - Getting expert advice
In need of some in-depth advice? We'll pass on your questions to experienced voices in the industry to find the answers you need.
🥇 - Celebrate a big win
Won an amazing jackpot, prize, or bet and want to share it with the world? Let us know all about it!
💼 - Careers
We're always on the lookout for passionate and dedicated casino enthusiasts to join our team. Could that be you?
✍ - Press office
Are you a provider who wants to know more about our review process? Maybe you're a media member who'd like to contact us for a story? Whatever your reason, if your question is business related, please do email us your enquiry and we'll be happy to help.
Live chat is a great way to get your questions resolved quickly if your problem is on a casino site we've reviewed, especially if you have an account with them.
Quick answers for common questions
To help you get the answers you need as quickly as possible, we’ve answered some of the top questions we receive about us and what we do, listing them below.
If your question isn’t resolved, you can visit our extensive FAQ page to see if the answer you need is there.
You can always contact us directly via email at: [email protected].
Are you a casino?
No. We are not a casino and we do not offer any gambling services on our site. We are an independent reviewer of online casinos. We advise gamblers on which sites are the most trustworthy, keeping them informed so they can make smart decisions and have fun while gambling responsibly.
I'm looking for more information on online casino security, who should I contact?
If you've already checked our FAQs and couldn't find the information you needed, you can contact us directly via [email protected] with any gambling or casino-related enquiries.
Can you help me with a deposit or cashout related query?
Yes. However, if you're looking for information on how to make deposits or to cash out at your chosen casino, we recommend you check with them first to get the quickest response. If they are slow to reply to your deposit or cashout question, we will be happy to look into it and assist you in any way we can.
How quickly do you respond to queries?
We aim to respond to all queries sent via email or our feedback form within 24 hours. Understandably, we do sometimes experience busier periods, so please be patient when waiting for a response and we'll be in touch as soon as we can.
Who are your industry experts?
Our team is made up of casino enthusiasts with years of experience in the industry. They've developed their knowledge and skills through a mixture of professional experience and personal passion for gaming both online and offline. You can trust them to always provide you with thorough, accurate information about online casinos and gambling. If you're interested in learning a bit more about our experts, you can always check their author profiles.
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